Privacy Policy

1. Who we are

KiyoChat is the internal messaging workspace for Kiyo Solutions employees. It is provided by Kiyo Solutions and secured through KiyoConnect single sign-on and your company directory.

2. Information we collect

Depending on how you use KiyoChat, we may process:

• Account details from KiyoConnect (name, work email, department, role)
• Messages, replies, reactions, mentions, pins and bookmarks you create
• Files and images you share in chat or through KiyoDrive
• Presence, read receipts and typing indicators when those settings are enabled
• Device and session information needed to keep you signed in and deliver notifications

3. How we use information

We use this information to operate KiyoChat for workplace collaboration: delivering messages, channels and threads; sharing files; showing presence; sending alerts you choose; and maintaining security, auditability and support for Kiyo Solutions IT.

4. Sharing

KiyoChat is an internal product. Message and file content is visible to teammates according to channel, direct message and team membership. We do not sell personal information. Content may be shared with related Kiyo services you already use (such as KiyoConnect and KiyoDrive) as needed to provide the workspace.

5. Your choices

In Settings → Privacy you can control presence, read receipts and typing indicators. Notification preferences can be managed under Settings → Notifications. For account profile changes managed by KiyoConnect, use your KiyoConnect settings or contact support.

6. Retention and security

Messages and files are retained as required for company operations and compliance. Access is limited to authenticated Kiyo Solutions users with active Chat access. We protect data with signed-in sessions, role-based access and secure transport.

7. Contact

Questions about this policy or your KiyoChat data can go to support, or your Kiyo Solutions administrator.